What do I need to bring?
Be prepared to answer your previous medical or surgical history. If you are receiving Therapeutic Rehabilitative Select Service (TRSS) you may wish to bring shorts and t-shirt.
How many visits will I need?
The number of treatments will vary depending on the problem and individual. After a thorough assessment, the massage therapist will discuss their treatment plan for the rehabilitation process.
What should I wear to my appointment?
If you are receiving a relaxation massage then you will be asked to undress to your comfort level. If you are receiving a Therapeutic Rehabilitative Select Service (TRSS) then you will want to wear or bring something comfortable such as shorts and t-shirt.
Do I need to tip?
No, we are a tip free clinic.
Do I have to be referred by a doctor?
Depends, if you are looking for relaxation or Therapeutic Rehabilitative Select Services (TRSS) with no intention of billing insurance then NO doctor referral is required.
If you are looking for relief from a car accident or your health insurance covers massage then YES, you will need a doctor referral.
How do I make an appointment?
You can get in touch by phone 859.443.4292 or use the contact page. You are also able to book appointments online.
How do I cancel or reschedule my appointment?
Call our office 859.443.4292. Be sure to call 24 hours before your appointment or our 24 hour cancellation policy will be applied.
Is there a cancellation policy?
Yes, there is a 24 hour cancellation policy.
You can cancel with no charge 24 hours before appointment.
Same day cancellation 50% of the total service scheduled will be charged.
If you miss with out calling then 100% of the total service schedule will be charged.
Ask us a Question
Feel free to ask any massage therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.